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Need Help
For general issues related to Learning Mall Core, you can first check XJTLU Knowledge Base. If you have other inquiries, comments, or questions, please contact our team at learningmall@xjtlu.edu.cn.
For general issues related to Learning Mall Premium, you can first search through our FAQ page. If you have other inquiries, comments or questions, please contact our team at help@learningmall.cn.
You can also browse our most popular support topics:
Partnership Inquiries
If you are a local, national, or global company, industry, university, educational organisation, non-profit entity, service provider, or other platform interested in collaborating with the XJTLU Learning Mall, please contact partners@learningmall.cn. One of our members will get back to you as soon as possible. We are open to all new possibilities of collaborative engagement.
Press Inquiries
For general information, press members may consult the XJTLU Learning Mall News page. Specific questions or inquiries for our Press Team should be emailed to press@learningmall.cn.
Special Concerns
Security vulnerabilities on the XJTLU Learning Mall site may be reported via help@learningmall.cn. We take our site security and user privacy very seriously, and we appreciate your help in keeping the XJTLU Learning Mall platforms safe!
To protect the legitimate rights and interests of all obligees, if you find the content is inappropriate and violates the law, or there is infringement, you can contact legal@learningmall.cn to report the information.